Online Purchases
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I purchased tickets but only received a confirmation email.
How do I get my tickets?
All concert tickets are Will Call. Concert tickets will be ready 1 hour before show time. Please bring a copy of your receipt (paper or electronic) to help us locate your tickets quickly.
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What happens if I lose my receipt?
Please we can look up your tickets. (It just slows down the line.)
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Is purchasing tickets online safe?
TFAM recognizes that online security is hard. In fact, it is really, really hard—well beyond the ability of an all-volunteer organization. Our solution is to use PayPal and its sophisticated security capabilities. No personal information, credit cards, or any other customer information is stored on the TFAM web site.
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Do I need a PayPal account?
No. To use your credit card instead of creating a PayPal account, use the Check Out button instead of the Check out with PayPal button.
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Need other help?
If you need to talk to a person, call 757-538-1959. Or, email tidewaterfriends@gmail.com.